The Users feature allows users with varying levels of access to manage the same account.

You set a user's account access with roles. Numerous roles are available for making sure that users have access to the areas they need for their specific functions. Users only see the areas of the control panel that they can access.

To create a new user:

  1. From the Administration menu, select Users and click Create New User.
  2. In the User ID field, enter a unique ID that the user will use when logging in to the control panel. We advise against using numbers only for the user ID, as this could result in conflicts with other accounts. A good approach for ensuring unique user IDs is to use a combination of letters and numbers.
  3. In the Full Name field, enter the user's first and last name. The full name will appear in the upper-right corner of the control panel (along with the user ID) when the user is logged in.
  4. In the Email Address field, enter an email address for the user. When you finish creating the user, a password and instructions for logging in will be sent to this address.
  5. Click the Roles lists. All of the available roles appear. Select the check box for each role that matches the user's responsibilities.
  6. Click Add New User. MyCommerce sends the user an email with user ID, password, and instructions for logging in.

Managing User Accounts

You can return to the user account settings at any time to make adjustments such as:

  • Updating credentials such as user ID and email address.
  • Changing the roles.
  • Switching the user account access on or off by setting Active to Yes or No.